FAST & FREE Delivery on most orders

Frequently Asked Questions

SHIPPING & DELIVERY

How Long Does Delivery Take?

1 to 4 business days on average. If your order hasn’t arrived in the estimated delivery times, please contact our support team at support@cosygear.co.uk. If your order hasn't arrived within 14 days of the date of original purchase, contact our support team for further information or a full refund on your purchase. (This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

I've Placed An Order With Multiple Items Recently, Can I Combine Them Into One Package?

Since products are stored in several different warehouses, we don't have all our products in one place, so when you order multiple items at a time, each item will be shipped separately. So you might receive one item before the next. Don't panic if you don't receive all of your items at once. Rest assured, they will get to you.

Payment

I've Put A Wrong Shipping Address And/Or Picked A Wrong Size/Variant! Can I Change It?

If this happens to you, email us as soon as possible, we will aim to resolve it. However, we can't guarantee this as all our items are usually processed immediately after you order and ship out the same day or a few days after. If your order has already entered the shipping process, we won't be able to stop it. Contact us anyway, we still care, and we'll try to make it right for you. We know how frustrating it can be to pay for something you can't use.

Which Payment Methods Do You Accept?

We accept all major credit and debit cards. Visa, Mastercard, AMEX and also Paypal. We support Apple Pay, Android Pay, and soon Amazon Pay.

What are you looking for?

Your basket